Frequently Asked Questions
Everything you need to know about your Ali Specials experience.
How long does shipping take?
We offer worldwide shipping. Standard delivery typically takes 7-14 business days, while express shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing may vary slightly between different fashion collections.
Can I track my order in real-time?
Yes! Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
Ali Specials accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.
Are the materials used sustainable?
We are committed to ethical fashion. Many of our 'Specials' collections use organic cotton and recycled fabrics; please check the 'Materials' tab on individual product pages for specific details.